PHCC Academy® Plumbing & HVACR Workforce Readiness Course

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The Plumbing and HVACR Workforce Readiness Course provides individuals with an introduction to working in the plumbing-heating-cooling industry.

The course is perfect for deciding which career path a new hire is most interested in, career changers, industry support staff, new individuals to the trades and those interested in the P-H-C industry.

The registration fee for the Workforce Readiness course is $0. Your registration will be active for 90 days.

If you have questions or are having registration problems, please contact

Course Credential: Certificate

This online educational course gives prospective plumbing and HVAC industry workers an opportunity to learn about the p-h-c trade before choosing a career path.

During this six-module course, participants will learn what is required to pursue a career in the industry as well as key skills and techniques to help them succeed. Students must complete the course in 90 days.

This course is offered online through the PHCC Academy®. It was created by the PHCC Educational Foundation, and developed by Adam Manley, PhD., Associate Professor of Career and Technical Education at Western Michigan University.


View the syllabus


Module 1: Introduction to the Trades

  • Demand for Workers
  • Average salaries (based on Bureau of Labor Statistics web data)
  • Career Ladder
  • What Plumbing and HVAC Technicians Do
  • Work Environment
  • Educational Requirements for Entering the Trades
  • Licenses and Certifications
  • Essential skills
    • Business Skills
    • Customers Service Skills
    • Mechanical Skills
    • Physical Strength
    • Troubleshooting Skills
    • Time Management Skills
  • Job Outlook
  • History of the Trades

Module 2: Soft Skills

  • Appearance
  • Communication Skills
  • Teamwork Skills
  • Time management Skills
  • Problem-solving/Troubleshooting
  • Negotiation Skills
  • Work Ethic
  • Employer Expectations

Module 3: Basic Math for Plumbing and HVAC

  • Integers
  • Labeling
  • Fractions
  • Mixed Numbers
  • Decimals
  • Changing Feet and Inches to Decimals
  • Scale Rulers

Module 4: Tools

  • Hand tools used in plumbing and HVAC
  • Common power tools

Module 5: Safety

  • Hand and Power Tool Safety
  • General Jobsite Safety
  • Fire Prevention
  • Personal Protective Equipment (PPE)
  • Material Handling
  • Excavation Safety
  • Electrical Safety
  • Lockout/Tagout
  • Ladder Safety
  • Scaffolding Safety
  • Motor Vehicles and Heavy Equipment Safety

Module 6: Introduction to Construction Drawings (Plumbing)

  • Scale Rulers
  • CAD Drawing
  • Product (Mechanical) Drawings
  • Construction (architectural) Plans
  • Plumbing Symbols
  • Drawing Projections

Module 6: Introduction to Construction Drawings (HVAC)

  • Scale Rulers
  • CAD Drawing
  • Electrical Symbols
  • Schematic Diagrams
  • Pictorial Diagrams
  • Point-to-Point Diagrams

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This course is brought to you at no cost thanks to a sponsorship from Logo