The service department should be the most profitable department within your company….but it usually isn’t! Why?
First of all most companies service department is not priced properly and/or secondly it’s not managed properly. Let’s face it, service is bear to manage.
Ok, let’s say you have gone through the process of setting proper, and profitable, hourly rates. And let’s make another major assumption. Let’s assume the department is managed properly. There is only one problem, your still not making money. What’s the problem?
There are five “profit killers” within your service
department, any one of which can put you out of business even though you are priced and managed properly. This is what this webinar is all about. We are going to identify and learn to control those profit killers!