Smart Sales and Service

Presented by Steve Coscia, Coscia Communications
Successful plumbing and heating companies understand that the phone is a vital business tool. And that it usually costs money to make the phone ring. Steve Coscia will share keen insight about how to shift a callers mindset from transactional to relational.

When the phone rings it is an opportunity to influence callers and maximize the revenue potential of that call. This webinar will teach phone professionals to speak persuasively and confidently. You will learn telephone tactics that can be used immediately.